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NexJ Health Selected for Call & Check Program in Jersey Channel Island

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Toronto, Ontario – October 1, 2018 – NexJ Health Inc. (“NexJ”), a provider of patient-facing population health management solutions, today announces the awarded contract for the Call & Check program in the Channel Island of Jersey, supporting socially isolated, frail elders stay at home longer, leveraging a virtual care platform for upstream population health management.

Approximately 1% of the Western population is 65 or older, lives alone[1], and has used homecare in the past 12 months[2]. This population demonstrates a marked need for services that will provide both social contact to reduce isolation, and improved access to care.

Call & Check is an award-winning and innovative service that has been developed and piloted by Jersey Post. It offers a regular visit to members of the community who could benefit from some additional help and support, leveraging a trusted community resource and infrastructure: the postal worker. The program enables postal workers on their usual postal rounds to check on the well-being of vulnerable members of society and to connect them with supportive community services, all for the cost of a registered letter.

Through Call & Check, postal workers check in on these individuals twice a week, ask them a short survey of questions around health, well-being, social isolation, and other locally relevant concerns, and capture the answers through the platform on their handheld devices. The software runs seamlessly on the Jersey Post postal worker’s handheld devices, allowing them to capture important information at the doorstep that is shared immediately with the person’s personal circle of care. Social services and community support are triaged as needed, enabling efficient coordination of care, and increased access to care.

Gary Baksi, NexJ Health’s Executive Vice President & General Manager, says, “NexJ Connected Wellness will act as the glue that brings together community resources, health, and safety services around a people-centred model for the Call & Check program. We are thrilled to be participating in this important initiative to improve community health and safety in Jersey.”

The 12-month project is a collaboration between Jersey Post, HomeCall, and NexJ Health. NexJ Connected Wellness will be provisioned and hosted in the UK, complying with General Data Protection Regulation (GDPR) requirements for individuals within the European Union.

Phil Romeril, Director, Call & Check, says, “Call & Check has been successfully trialled in Jersey, Channel Islands since 2013. The Government of Jersey have agreed to fund the service Island-wide after seeing the benefits the service brings to both the people within their community and to the funding flows around the system.”

Joe Dickinson, Inventor and Head of Innovation at Call & Check stated, “It’s a simple solution to help address the world’s rapidly aging demographic problem. We can provide much needed support to people who live alone and potentially find themselves socially isolated plus many other groups within our communities. Call & Check aims to help people stay in their homes for longer, surrounded by their family and friends which is proven to have mental and physical benefits. I am delighted after successful trials we are now able to offer Call & Check in many other jurisdictions. We are working closely with many other Postal carriers and health systems to spread the Call & Check message. Over the coming months many new Call & Check initiatives will be announced.”

Paul Grundy, Global Director of Healthcare Transformation for HealthTeamWorks and “Godfather” of the Patient-centered Medical Home, says, “NexJ is tapping into healthcare’s biggest untapped opportunity for improving the overall health of populations and the patient experience, while reducing the per capita cost of care. Health systems across the world should look at this model as something to replicate – leveraging a virtual care platform with artificial intelligence and transforming a community-based resource to support people to live at home longer.”

 

About NexJ Health Inc.

NexJ Health Inc. is a provider of patient-facing population health management solutions that deliver patient engagement for chronic disease management.  At NexJ Health, we believe that the most efficient and cost-effective way to offset the rise in chronic disease is to empower patients, with the support of their families, friends, and healthcare professionals, to actively participate in managing their own chronic condition(s). By engaging patients through NexJ Connected Wellness, patients are more likely to achieve their health goals, payers can lower costs, providers can improve care to patients, and pharmaceutical manufacturers and pharmacies can improve medication adherence. For more information about NexJ Health visit www.nexjhealth.com, e-mail info@nexjhealth.com, or call 416-227-3700.

 

About HomeCall Limited (t/a Call & Check)

HomeCall Limited is a business created by Joe Dickinson and Phil Romeril together with Jersey Post to develop, promote and deliver the Call & Check concept both within Jersey, where the idea was initially created, and into the global market.  The focus of the Call & Check service and our organisation is to enable people to stay at home, in their own communities surrounded by family, friends and local support.  The service is built on a mixed model combining commercial private sector business, public sector organisations with the voluntary sector.  The HomeCall team will work with any organisation looking to create and deliver efficient cost-effective services within their own jurisdictions and communities.  For further information please contact us at info@callandcheck.com or call +44 1534 280800 or visit our website www.callandcheck.com

[1] http://www.statcan.gc.ca/pub/82-003-x/2012004/article/11760/tbl/tbl1-eng.htm#tb111760s_1asterisk

[2] http://www.statcan.gc.ca/pub/82-003-x/2012004/article/11760-eng.htm