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Healthcare Informatics – 2013 Up-and-Comer: NexJ Systems, Inc.

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Before William Tatham turned his business skills to healthcare, he had already grown a successful financial customer relationship management (CRM) software company, Janna Systems, which he sold to Siebel Systems in 2000. Later, as he watched a family member navigate the healthcare system during a difficult battle with cancer, Tatham decided to try to apply some of the CRM principles he was familiar with to the healthcare setting. “I recognized the need for the kind of informatics support in healthcare that we had in financial services,” he says. Thus, NexJ Systems Inc.was born…

…An example of its healthcare focus is its Transitional Care Management tool, which supports patients during transitions in care, such as post-discharge. Developed through a partnership with Beth Israel Deaconess Medical Center, an affiliate of Harvard Medical School, it provides communications from providers to patients about the patient’s condition and treatment, a roadmap to health, what to do in case of adverse events, and notes for their next visit. If questions arise, patients can chat with their provider on the platform.

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