Improving communications between providers and their patients

Developed through a partnership at Beth Israel Deaconess Medical Center (an affiliate of Harvard Medical School) NexJ Connected Wellness enables providers to create and deliver patient-friendly care plans that support patients during transitions in care, such as post-discharge or between doctor’s visits. Written in easy to understand lay-language, the care plans are used to communicate to patients and to their Circle of Care:

  • Information about the patient’s condition
  • What treatments have happened to date
  • A roadmap to health including what treatments are expected next
  • What to do in case of adverse events
  • Notes for their next visit

Improve Care Coordination for High Needs Patients – Video

Watch this video to learn how patient-friendly care plans can be used to drive greater care coordination and collaboration across the patient’s care team.

Improve Care Coordination for High Needs Patients

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Health Coaching Video

Having access to a patient-friendly care plan keeps patients and their family informed and less likely to return to hospital for care that can be best managed elsewhere in the community.   If patients have any questions, they can chat with their healthcare provider using the platform.

Multiple care plans can be created for the same patient for different conditions. When providers are given access to the patient’s health information, they can collaborate on the patient’s health and wellness and ensure that a shared care plan prescribed for one condition doesn’t negatively impact the shared care plan for another.  This improves patient safety and quality of care. As well, it reduces costs by not having to prescribe duplicate tests and treatments.


Key Benefits

Reduce Readmission Rates

Reduce Re-Admission Rates
Patients are less likely to call upon the health system or show up in Emergency for care that can be best managed elsewhere in the community.

Patient Satisfaction

Care & Comfort for Patients Post-Discharge
Patients have more information on their condition, a better understanding of how to manage it, and greater support from their circle of care.